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ITIL Starter Package

If you are new at IT service Management, this package might be more appropriate for your corporation :


  • To raise awareness in the subjects of IT service Management and ITIL in your teams
  • To make situation analysis about the basic processes and to address the improvement areas according to ITIL.

Content and Outputs:

  • 3 days - ITIL Foundation Training organized in the corporate premises (i.e. optional ITIL Foundation certificate exam )
  • Half day - Apollo 13 simulation (organized if min 12 people attending)
  • 1 day – Assessment of basic processes and analysis of process maturities (event management, problem management, service request management, configuration management, change management)
  • 2.5 days – the roadmap suggestion, reporting and management presentation

In total 7 mandays consulting service


  • The improvement process is accelerated sixty percent with the introduction of process templates. (Specified and priced according to your needs.)

This consultation is a flat-rate price package; we encourage you to contact us to assess the suitability.

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